We have a money back guarantee for our customers. We ensure this in order to provide the highest level of service. The total refund will depend upon certain circumstances. For example, refunds depend upon the details provided for the paper, clarity of the instructions, how well the paper was written and so on. We will analyze all elements of the refund to ensure we are providing the highest level of service to all involved.
Every one of our customers have the right to request a refund in the following scenarios…
- The portion of the transaction that will not be refunded is the payment cancellation in the event the assignment was not written. If the customer cancels before the assignment is written, they receive their funds back minus the cancellation fee.
- If double payment was processed, the IWAA (Innovative Writers Assistant Agency) will repay the second payment to the customer when they provided a double payment receipt from PayPal.
- If the writer selected to complete the assignment is busy at the moment, the customer must give their consent for the assignment to be transferred to another writer. If consent is not given, the funds will be refunded
- Customer will receive confirmation letter when the writing has begun.
- If the assignment was not fully completed, the customer can request a partial refund.
- If there is a delay with writing services, the new price will reflect the new update of assignment completion.
- If there is an issue with plagiarism, the customer will receive a full refund. We work hard to prevent plagiarism on all of our platforms and orders. We prohibit plagiarism on our website. Our writers understand this contingency before working with us.
- Customers have a right to refund in the event of cited sourcing issues. This may be ascribed as plagiarism and we ensure our customers are refunded in the event of plagiarism.
- If a customer receives a C grade at their educational institution, they will receive a 30% refund.
- If a customer receives a D grade at their educational institution, they will receive a 50% refund.
The following scenarios are not eligible for a refund…
- After assignment has been written with proper format and uploaded within specified time frame.
- If customer does not provide proof of plagiarism claim.
- If the grade for assignment was B or higher
- If the paper is marked as late, however the customer agreed upon the later date.
- Assignments are accepted automatically 10 days after the work has been officially submitted. After this time frame, assignments are not edible for refunds.
These are the following terms for refunds. As stated previously, some conditions are edible for partial refunds while others are eligible for full refunds. Each case is dealt with on a case by case basis. For example, each situation is unique, therefore it is important to carefully read over refund terms and conditions. We aim to provide authentic, unique content for all of our customers. We only work with the best writers and authors to create your content.